On Алиэкспресс demand passport data for customs: whether it is necessary to specify the passport data? Why does AliExpress ask for passport data? How correctly and where to enter passport data to Aliexpress via computer and phone?

Almost all users of Aliexpress face the requirement to provide passport data. The article answers the questions: who can ask for such information, in which cases and what to do if you do not want to share your passport information.

Why does Alyexpress ask for passport data?

So, you have successfully passed the registration procedure on the website of Aliexpress, and your first order has long been a story.

However, at some point something went wrong and you were asked to provide your passport details. Let's try to figure out what exactly was "wrong", who sent the request and whether it is worth sharing such confidential information.

When did the request come?	Who sent the request?	Why?	What should the customer do?
During the registration procedure in the Alipay system.	Administration of the payment system.	In connection with the tightening of safety rules and in accordance with the current legislation of the Russian Federation.	• Provide data. Or • Unsubscribe from this payment system.
When paying for the order.	The payment system you are using.	You make a payment that exceeds the amount allowed for an unidentified system user.	• Contact representatives of the payment system, get advice and pass the identification procedure. Or • Use a different payment method. Or • Discard the purchase.
After payment of the order.	Security service. Aliexpress.	For some reason you were suspected of wrongdoing.	• Contact the security service, get advice, provide all the necessary data.
After sending the order by the seller.	Representatives of the carrier company.	For passing customs control.	As a rule, the buyer's passport data is required by commercial express delivery services. Pay attention to this when placing an order.

In addition, do not discount the system crashes and other technical problems.

Important: Passport data is provided only after consultation with the representative of the service that sent the request! Be careful!

Do I need to state my passport data for Aliexpress, is it safe?

Representatives of Aliexpress send a request for the provision of passport data only in case of emergency. And, as a rule, such a request is associated with suspicion of illegal actions by you.

Therefore

• contact the security service of Aliexpress,
• find out what caused this request,
• , if necessary, provide the requested data.

If this is not done, the system will add you to the lists of unreliable customers.

What happens if I do not give passport data to Aliexpress?

If this is not done, the security system of Aliexpress will add you to the lists of unreliable customers. In this regard, you will not be able to carry out any action on Alyexpress.

In some cases, failure to provide information can lead to the complete blocking of the personal cabinet without the chance of recovery.

If you refuse to provide passport data to the carrier, then your order will not pass the customs clearance procedure and will be returned to the seller. To return money to the account, you will have to open a dispute with Aliexpress.

Where to enter passport data for Aliexpress?

If the request is sent by Aliexpress, the form for filling in the passport data appears automatically. In another case, you will receive a short notice that a request for passport data has been sent to your email address.

If you did not find the query in your inbox, check the Spam folder.

Standard e-mail from the official carrier of Alyexpress company SPSR

In the e-mail-inquiry you will find the link, after activation of which, the form for filling will appear. In the form it is necessary to indicate

1. the name of the buyer.
2. Document type.
3. Series and document number.
4. Date of issue.

Letter with a link to fill out a form from SPSR

How to correctly enter passport data into Aliexpress through a computer and mobile application?

The form of filling is extremely simple and intuitive. Carefully read the explanations next to the windows for filling and clearly follow them.

Aliexpress asks for identification data for customs: what should I enter for a non-resident of Russia?

Unfortunately, in this case, simplified identification of the person is impossible. Try to issue a bank card and pay for purchases on Alyexpress through it. In this case, the bank card serves as a document confirming your identity.

If the request for passport data came from the carrier, contact the representative of the company using a hot telephone line and try to find out all the questions interesting you.

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