No video is added to the dispute on Alyexpress: what to do? Why can not I post and send a video to Aliexpress: reasons

Paste on Aliexpress video in the dispute is simple. Read the article to know all the information.

Content

I just can not upload a full-scale video to Aliexpress
Why can not I post and send a video to Alyexpress: the reasons
How to post, insert a video on AliExpress |Aliexpress |Ali in the dispute through MediaFire: instruction
Video: Aliasxpress disputes: How to attach large files to the dispute

At Aliexpress everything is done for the convenience of the buyers. If a person bought the goods on this largest Internet site, then he should receive a quality item in the stated time. If this does not happen, or the product comes of poor quality, then the buyer has the right to open a dispute.

In order for the dispute to pass quickly and effectively, you need to provide all the necessary evidence of poor quality of the goods, namely video.
But often it so happens that you can not download the video, but you need to do it as quickly as possible.
Why does this happen and how to send video to Alyexpress? This and other questions are answered in this article.
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I just can not upload a full-blown video to Alyexpress

. If you read the article and do not know where the video can come from when you receive the parcel with Aliexpress, then you have not made a purchase on this trading Internet site, or you did not have controversial situations.

Video must be removed when unpacking the parcel at home. This is proof of the quality of the goods. If you ordered something from the equipment, be sure to shoot the video on how the device works.
To make purchases on Ali, you need to register here.
Read the article on our website, how to do it in a few clicks.
You can also watch the video instruction and register on it yourself.

So, you can not upload a full-scale video to Alyexpress, what can you do? Previously, customers could download any video, now - no more than 500 MB.Customers can have such problems:

video does not load at all;
loading hangs and nothing happens;
the send button is inactive.

If you decided to download a video file through third-party resources, then remember the following:

You could download videos via Yandex or Google Drive before. However, not all sellers suited it. Many were dissuaded by the fact that they could not open the file, and thus escaped responsibility, since the video is the main proof of the poor quality of the goods.
Do not download the video file to Youtube. In China this video hosting is blocked.

Each situation is individual and it is necessary to understand more in detail to find out the causes of the problem, the ways of its elimination or exit, but about everything in order.

Why can not I post and send a video to Alyexpress: the reasons

When the problem appears, I want to immediately find the reason to remove it faster. During a dispute, it is important to send a proof quickly, otherwise the period for the protection of customers will expire, and then it will be impossible to do anything. The reasons why it does not work out to upload and send video to Aliexpress can be as follows:

No entry to Aliexpress. It happens that we open the page automatically, it displays some personal data, as the site remembers the history of visits, writes caches and cookies. But, to make an order, open a dispute or upload a video, you need to log in.
Malfunction of the Aliexpress. Exit the site, close the site and open it again. Log in and the problem should go away.
The PC or laptop system crashed. Restart the modem or computer. Again go to the site and log in.

If you have done all these actions, but nothing has helped, then you will have to use a special resource to download the files. The administration recommends that MediaFire service be used to download video in a dispute. There is a simple registration and many different free fares. Read more about this below.

How to post, insert a video on AliExpress |Aliexpress |Ali in a dispute through MediaFire: instruction

The MediaFire site is not popular with Russian-speaking Internet users, since it does not support the Russian language. But on Aliexpress with his help you can put a video file in the dispute. How to put, insert video on Aliexpress in a dispute through MediaFire? Below is the instruction.

Register on the MediaFire website at this link. First click the button, as shown in the screenshot or authorize via Facebook.

Then the page with a choice of tariffs will open. Press the very first, it's free.

Enter your name and surname in Latin, e-mail and come up with a password. Check the box if you accept the agreement, and press the blue button.

Now you have an account on this site. Pour video from your computer.

instruction Then rasshirte file to make it available for public viewing.

instruction Copy the link and paste into the dispute to the customer.

Tip: You can first try to drop this link to someone you know. If a person freely opens it, even without registering on the resource, then everything is in order. Now the customer will not turn away, that he can not open the video.

Open a dispute, send a video and defend your rights. It often happens that the customer agrees to return money for the goods so that the buyer does not open the dispute. After all, no one wants to spoil the trade reputation. Therefore, try first to negotiate with the customer, and if he does not make concessions, open a dispute and lay out the video with the evidence.

Video: Disputes on Aliexpress: How to attach large files to the

dispute