Well, just imagine the director of the store Vasily Vaskin, who simultaneously communicates with clients, answers phone calls, fills in the documentation, accepts new goods, deals with the office and cleans up the office.
It's hard to imagine, is not it?
Of course, all such businessmen are dreaming about such a Super Hero / employee without an exception, but no one can accomplish so many tasks at the same time.
And if the grief-boss is stupid or ignorant and starts to prove that he is "a swine, a reaper, and a dude is a gambler," then nothing good will come of it.
No work will be done qualitatively.
What in the end?
Vasily Vaskin will be fired with a bang.
But if he knew what delegation of was, then his life would be much easier.
A good boss( no matter how big) is not someone who is trying to do all the work on his own, but someone who knows how to properly distribute duties in his team so that the work can be done as quickly and as quickly as possible.
Delegation of authority: why is this important?
Subordinate bosses who work in the style of "we with a mustache" begin to relax and work through a stump-deck.
And the truth is, why bother, go beyond your responsibilities, take the initiative, if it's not interesting to anyone!
If the chief does not care how fast you can solve the problem.
His main thing is that you adhere to the working instructions, and everything that does not fall under it, will take over the director.
For this reason, managers who do not know what delegation of authority is, stick out at work from morning till night( they suffer from workaholism) and have a disgusting collective in their subordination.
But this is not the only reason why the ability to correctly distribute tasks is one of the basic for a subordinate.
It is important to learn how to delegate authority because:
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The very word leader came from the verb "to lead", that is - to manage.
You should, without getting into unnecessary details, which will only distract you from the point, steer the process.
Grab feverishly the mop and run to wash the dirty floors, as an important commission comes - the task of the cleaner, not the boss.
- Only trusting important tasks for young employees can turn them into high-class specialists, grow themselves a support, and then - and change( if it is a question of a state enterprise).
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This will help you get rid of "wormy apples" in your team.
If a person fails several times to meet the task set before him, then why do you need such a ballast?
- Dragging everything on yourself, you simply burn at work.
The capabilities of the human body are not unlimited, living in constant stress, you will destroy your health.
How to delegate credentials correctly?
In order for the task set before the employee to be performed well and in short terms, it's not enough to say to him: "Hey, you, let's do this and that!".
Delegation of authority is - a whole skill, but if you comprehend it, then your business or organization that you manage will be sure to succeed!
In addition, you will become a good leader, who is loved and respected, and not spit in the back( I know cases that some - and coffee 😎).
So, when assigning a subordinate a task, you must:
- As accurately as possible and in detail, tell what result you need.
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Make sure that the employee understands you correctly.
To do this, you can ask several guiding questions.
If the subordinate did not fully understand, then do not break into a cry( otherwise the next time, frightened by your psychotic reaction, the employee will simply lie that he understood everything, and then - nakosyachit), and explain the difficult moments again.
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Give a clear timetable.
For example: "Next Tuesday before lunch", "Tomorrow until 5 pm", etc.
Avoid phrases: "It's not urgent," "How do you get," "If there's a free minute" and others. For unconscious subordinates this means - never!
- Give clear to the employee that if he has any difficulties or questions, he / she will be able to contact you / your deputy / department manager, etc.
If you are not supervising the task, but, for example, your deputy, then inform the person in person, and do not send the subordinate with the words: "You tell Petrovich there to help".
Mdaaa. ..
And Petrovich straight pulls his pants and will obey a certain salad.
What mistakes are most often made by supervisors when delegating authority?
One of the organizations where my friend worked was managed by the directress Stella Viktorovna.
She loved psychological literature, imagined herself a great professional and tried to do everything, as a smart book writes.
The authority to delegate to the team, she tried, but she did it so clumsily that there was no sense at all.
3 options how to plan your day
The most common mistakes were:
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Inability to choose performers.
Need to sign cards to congratulate customers on their birthday?
You should choose a person with a beautiful handwriting and writing without errors, and not an illiterate fool who writes like a chicken paw.
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Incorrect emphasis.
You instructed Katya to make an excellent wall newspaper in two hours, but you gave Vanya and Yura 3 days to sharpen them with a dozen colored pencils.
How do you think how great the wall newspaper will be and, in general, can Katya do anything in such a short time?
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Oral diarrhea.
If you explain what you want from Natasha, you can use two sentences, then you do not need to talk for a whole hour about anything.
You can not hide the essence behind tons of verbal garbage!
Natasha simply tired of listening to you and she, disconnected, runs the risk of missing something important.
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Lack of promotion.
If Dima coped with the presentation brilliantly and was able to get an important client, it is very important to tell him about it.
If you can not now materially reward your subordinate, then at least normally thank him, and not without foreplay immediately load with new tasks.
But to be limited to banal thanks, even in a beautiful verbal wrapper, it is impossible.
Dima should know that, let not today, but tomorrow for his quality work, he will receive a monetary reward.
Be sure to look at the instructive video from Petr Osipov( creator of BM)
about the importance of delegating tasks.
You can correctly delegate - your business will prosper!
And remember: at the heart of any successful business, any perfectly operating organization is a competent delegating the authority of .
You can be a genius and an indefatigable worker, but if you do not know how to distribute tasks between subordinates, sooner or later you will simply break, unable to withstand enormous loads.