Lamoda - return of the goods: form, conditions, registration, terms. Lamoda - conditions for the return of shoes, marriage, goods, mail

Return of goods to Lamoda: how quickly to return the goods.

With the advent of online shopping, even men and children loved shopping! What could be better than choosing clothes without leaving home? No more tiresome trips and narrow fitting rooms! But for online shopping to deliver only pleasant emotions, you need to choose a reliable store. This is exactly the site Lamoda !Of course, remote purchases have so many undeniable advantages that they can be taken away from the whole article, but it also happens that the goods ordered by measurements were not approached.

In this article, we are just talking about the return of goods acting on the resource Lamoda .

Lamoda - return conditions

It's worth noting that the store Lamoda has its own delivery service , which operates in 66 cities of Russia.

Address courier delivery is convenient because the store employee will wait until you accept the product , and pay only for the one that will suit you.

Methods and return forms: general conditions

For goods ordered on Lamoda.ru , with the exception of goods exhibited by partners, there is a possibility to return within 14 days, not counting the day of purchase.

There are shares for return, for example: goods purchased on Lamoda.ru before May 10, 2013 can be returned until May 10, 2017.

Exchange / return rules: general conditions

Please note that the return of the goods is carried out exclusively new( with no footprints of the socks), with tags attached and in the original packaging( box).In other cases, the return of goods will be refused.

Lamoda - return by mail: address and conditions

If there is no courier service in your city from Lamoda , you can receive the goods by other courier services. The product did not fit the size, color or style or other criteria?

It is possible to return without any problems to by sending it by mail to Russia at the head office of Lamoda: PO Box 47, Kupishuz, 140150, Moscow Region, Bykovo.

Lamoda - return by mail

Please send a printed and signed application for return of goods to the parcel.

After receiving the parcel and processing the refund, the money for the goods will be returned to the buyer.

Lamoda: return request form

So, if you are faced with the need to make the return to the Lamoda store, it's easy. It is enough to go to your office on the Lamoda website, go to the section "My orders ".Find the order, and also the goods from the order, if there were several of them in the order, choose and fill out the application for return in the online format. The statement is intuitive, but Lamoda's employees took care of the instructions for filling in.

After completing the application, it must be additionally printed, signed and attached to the returned product.

So, the refund should consist of the goods you have decided to return, a check for payment( or a copy thereof) and a signed application.

Lamoda: return request form

You can deliver the parcel in any convenient way indicated on the site, regardless of how you received the parcel.

Upon receipt of goods in the warehouse Lamoda , you will receive an information message( sms).After that within 10 days the amount will be returned to the account specified in the application.

Lamander - return of goods: filling pattern

Shop Lamoda strive to achieve an ideal comfortable environment for remote purchases. For customers who first fill out an application for the return of goods, the company staff wrote a filling instruction, as well as a sample attached.

Possible options for return of goods

For residents and visitors of the city of Moscow it is possible to send a parcel to the warehouse Lamoda personally at the addresses:

• m. Barrikadnaya, Malyi Koniushkovsky pereulok, 2, daily from 10:00 to 22:00
• mBorovitskaya Str. Znamenka d. 7, p. 3, daily from 10:00 to 22:00
• m. Taganskaya, Nikoloyamskaya, 21/7 page 3, daily from 10:00 to 22:00

For residents and visitors of the city of Stavropolthere is a warehouse on the street. Mira d. 276.

Possible options for return of goods

For residents and visitors of the city of Volgograd is a warehouse on the street. Prague 16A.

. Also, as previously reported, a refund can be sent by sending it by post to Russia.

If the goods are received at Pick-up.com , the return can also be made at the same point. Before returning, check if you have enclosed a return application, carefully package the parcel and seal it with adhesive tape.

Lamoda marriage return: conditions, terms

stores very carefully track all shipments, and also cooperate only with reliable suppliers. Each item is carefully checked before shipping, but unfortunately, there is still a rare occurrence of a marriage that can not be found without fitting.

Such return is made within for 14 days of , while the goods should not have traces of socks, there must be tags on the product, and the goods are returned in their original packaging.

Return of Lamod's marriage: conditions, terms

Be sure to enclose a return application specifying where exactly the marriage is, as well as the details for the refund.

If the warranty period has expired, but you have found a defect, do not be discouraged. You can apply for an independent examination, and if they confirm that this defect is a factory marriage, you can return the goods, as during the warranty period, but with the conclusion of an independent examination.

Return of Lamoda shoes: conditions, terms

Special attention should be paid to for the return of the footwear of the disused during the warranty period. You can return your shoes during the entire warranty period set by the manufacturer.

It should also be noted that the warranty period does not start from the date of purchase, but from the day of the coming season.

Shoes back Lamoda

Start of guarantee for footwear:

• winter footwear - from 01 November to 01 March
• demi-season shoes - from 01 March to 01 May and 01 September to 15 November( the nearest date is taken into account)
• summershoes - from 01 March to 01 May

Lamoda - contact phone, hotline, customer service

Despite the best service and detailed instructions, the return of the goods causes a lot of questions. Did not find the answer on the site? No problem.

You can contact the employees of the store Lamoda by phone and solve any inconvenient questions as quickly as possible.

Hotline works around the clock:

• For Moscow: 8-( 495) -134-00-40
• For regions: 8-( 800) -333-23-59
• You can also always refer to the e-mail help @lamoda.ru

Shopping in Lamoda - the comfort of the 21st century!

Video: How to order at Lamoda.ru?