Many people use sim cards for a long time. The number is known to all friends, colleagues, partners. Sometimes a person can lose a phone with Simka or it can be stolen. In such cases, you need to know how to restore the number of Megaphone. This will help not to lose not only comfort, but also money on the balance sheet, and the thief will not be able to use them.
How to recover a lost SIM card
Every subscriber of a mobile company Megafon has the opportunity to regain control of his phone number. The operator meets its customers and provides all services for free. First, the user should conduct a voluntary SIM lock, so that the attacker does not have the opportunity to spend money from her or make expensive calls. Next, you need to restore the SIM card Megaphone.
You will receive a duplicate together with the tariff plan, bonus points, all connected services and options. The subscriber will return to himself everything except the contacts, because this information is stored on the sim card. These data are not subject to recovery. You can receive a card in the following ways:
- order online;
- personally visit the operator's office;
- call the support center and request a recovery.
How to recover a blocked SIM card
In some cases, the phone can be blocked by the operator or unintentionally by the subscriber himself. There are several reasons that lead to blocking:
- invalid input of PIN or PUK;
- prolonged inactivity( lack of account replenishment, committed calls);
- voluntary blocking if the card is lost.
For each of these cases uses its own method, how to recover the SIM card Megaphone. For example, in the first case, when an incorrect PIN is entered, it is necessary to find a box from your start package. It should be written PAK-password, which unlocks the phone. It should be borne in mind that after 8 invalid entries of this code the SIM is blocked forever, and you will have to order it again from the operator.
If the box is not saved, then the PUK code is also written on the plastic card, in which the SIM was located when purchasing. If there is a registration in the personal account on the operator's website, you can find out the password inside it. The necessary information is located in the section where your tariff plan is described. If desired, you can make a call to the customer service center from another mobile phone with a SIM card to 0500. You need:
- to prepare passport data;
- in the presence of an agreement to find him;
- wait for communication with a specialist;
- explain the problem and request a PUK code for your card;
- call the employee you need your passport data, contract number;
- then you will be issued a password.
The latter method is completely suitable and in case you have to lock the number yourself when the phone is lost. You will have to get plastic personally in the company branch in your region or apply for courier delivery if you live in Moscow or Moscow region. Passport data is needed to confirm that you are the owner of Sims. If the package is inactive for a long time, the recovery is the same, but you just have to put money into the account immediately.
Is it possible to restore the SIM card megaphone without the owner
Sometimes there is a situation that the cardholder can not independently repair SIM.For example, this is an elderly relative who no longer leaves the house. The card is sometimes framed by parents, or the subscriber moved to another city, and SIM needs urgently. In this case, a power of attorney must be issued to the official owner, where the right to receive and order a new "plastic" is indicated. The same applies to lost or blocked corporate numbers. The document must be issued on company letterhead with a stamp.
If there is no contact or connection with the person who bought the starter package, then according to the company's rules, there is no way to get SIM card again. Order the issuance of a new "plastic" can only the owner. The exception is when you can prove that you have been a user of the number for a long time, for example, answer a secret question, specify the phones that were frequently called to.
Where to recover SIM card Megaphone
If you decide to restore an invalid or lost number, you need to know where to turn for help. Take the plastic directly from the office of the company that works in your city. If you live in the Moscow region, then there is a courier delivery service for customers. There are several options where you can restore SIM-card:
- through the online cabinet on the site;
- in the operator's office;
- by phone.
How to get a duplicate SIM card Megaphone in the office of the company
Subscribers who are worried about how much it costs to restore the SIM card of Megafon can calm down. The cost of this service is 0 rubles. At the operator all over the country, in each city there are branches where you can order to recover Simka. This applies to any situation: late packets, mobile loss, incorrect PUK code entry. For all these cases, the subscriber must perform the following:
- to take with him the contract, passport;
- if the number for another person is registered - a power of attorney for recovery;
- come to any of the offices of Megaphone city;
- provide the necessary data to the employee;
- in 10-15 minutes you will again get the SIM with your old number, all the money that was on the balance sheet, connected options, services, bonuses;
- the old Simka will stop working.
Restoring the number Megafon by phone
The reasons for the SIM lock can be two - the loss of the device with a card or a situation where the subscriber has not used it for a long time. In the first case, you must immediately block the number and deal with the procedure for its recovery. To do this, you need:
- Dial service number 0500.
- Press the connection key with the operator and explain the situation with the SIM card loss.
- Upon the employee's request, provide passport data or contract number, you may need to answer a security question.
- After registration of the application the specialist will invite you to pick up the "plastic" from any branch of the company.
If you are looking for how to restore the SIM card Megaphone, which for more than half a year lay with you without any action, then the procedure will be exactly the same except for one condition. After blocking, all numbers again fall into the common base and can be sold again. If this happened, then there are two options for choosing:
- To try to contact the new owner, explain the situation and ask for assistance in returning the card.
- If a person refuses to meet halfway, then there is no way to restore the number of the opportunity. It remains only to close the old contract and formalize the new Simka.
How to recover a SIM card Megaphone via the Internet
The Internet has become a part of the modern life of almost everyone. It provides another way, how easy it is to recover the SIM card from Megaphone. The subscriber can order a new plastic or return the old one through the company's official website. You need to do the following:
- Go to the Megaphone page.
- Click the "Online Store" section in the top menu.
- Select the "Tariffs and numbers" item on the page.
- On the new tab there will be two options to choose from: order or restore Simka. Choose the second.
- The form appears before you: fill in all the fields.
- After filling, click the button "Checkout".
- In the near future the employee of the company will contact you.