To date, the services of banks and mobile communications simplify people's lives at times, offering various programs to serve their customers."Autopayment" is one of such examples: when the balance of your mobile remains the amount of funds stipulated in advance, the personal account is replenished automatically. To do this, you must have a Sberbank card of Russia, be a customer of one of the defined operators. Sometimes it happens that the client's need for using such a service is eliminated and for many people the issue of disabling the "AutoPayment" becomes urgent.
Features of disabling the "AutoPayment" service on the card of the Savings Bank of Russia
The fact is that not every cardholder of the Savings Bank can successfully disable the "Autoplate" service. It all depends on which operator you use. Starting from this, each subscriber may have additional questions related to the shutdown process. For example, how to disable automatic replenishment of an account on the Beeline or MTS.You must take every detail into account so that this service can be successfully deleted. To do this, you need to familiarize yourself with some of the features of the operation on the card of Sberbank of Russia:
- Be sure to specify during the disconnection of the "Auto payment" operator that you use.
- If you use disconnection via ATM or terminal, in the main menu, after entering your card, select the option "Information and Service" or "Mobile Bank".Here, when selecting the "Auto payments" tab, specify the communication operator, and then follow the instructions of the service.
- Information for those who are subscribers of Megaphone. When you use a refusal to automatically pay for a mobile account using SMS, remember that the short number 900 you need to send a message to is for users located within Moscow and the region. If you are a user from any other region of Russia - use the codes: 8( 926) 200-09-00 or 8( 916) 572-39-00.
- If you ever have any other difficulties with disabling the service, you can always contact Sberbank customer support by dialing 8-800-555-5550.
Operators participating in the AutoPayment program
In order for the Sberbank card holder to participate in the automatic recharge program, he must be a subscriber of one of the specified mobile operators. Otherwise, the use of this service will be impossible. Then you can carefully read the detailed list of Russian cellular companies that support the AutoPayment service:
- "Eniseytelecom"( "ETK" - abbreviated), whose subscribers have the opportunity not to set a specific threshold amount. It is needed to trigger the automatic payment service.
- Subscribers of "Beeline" can use automatic recharge with a threshold amount of 30, 150 and 600 rubles. It all depends on the financial capabilities of the user.
- "MTS" with unlimited terms regarding the use of automatic payment by Sberbank of Russia.
- "NSS" is also a member of mobile operators who support the "Autoplate" service. There is no threshold.
- Tele2 is on the list of mobile operators that cooperate with Sberbank of Russia for automatic payment. The boundary at which the program works is 10, 20 or 50 rubles.
- If you are a subscriber of Megafon, then it will not be difficult to connect this service to your Sberbank payment card. The trigger threshold for such an offer is 30 rubles.
- Such a mobile communication operator as "Motive" similarly provides all its subscribers with the use of an additional convenient option.
- Users of "Baykalvestcom" can also use the service of automatic payment without additional restrictions on the threshold of service activation.
Ways to refuse "Autoplate" service from Sberbank
To turn off the automatic recharge service from the Sberbank card, you should take advantage of all possible ways that the Russian bank offers. Each of the methods is up-to-date and simple, depending on how convenient the client is to use this or that option of failure. Below you have the opportunity to review each of them. Study the detailed instructions with a step-by-step algorithm of actions for stopping the "Autopayment" service.
Via the SMS service
The most convenient way to refuse automatic replenishment of the mobile balance from the Sberbank card in the eyes of many users is to send a message. Because the phone is always with you and it does not take a lot of time and action. All you need is simply to send SMS to number 900 with the text AUTO PAYMENT.Be sure to use capital letters and remember the features mentioned above for Megafon subscribers: if you are not in the Moscow region, use numbers 8( 926) 200-09-00 or 8( 916) 572-39-00.
Through an automated teller machine or self-service terminals
, Sberbank has provided a full service for its customers and made it possible to manage various services using a terminal or self-service ATM.You can easily disable AutoPay by using this method. Study the step-by-step action algorithm below:
- Insert your bank card into the terminal, according to the figure indicated there.
- Just before you pop up the menu, where you will see the option "Information and Service" or "Mobile form."Click on it.
- Here, select the tab called "Auto payments".
- Do not forget to choose the name of your mobile operator( Baikalwestcom, Yeniseitelecom, Beeline, Megafon, MTS, Tele2, NSS or Motive) on the next page.
- Then on the screen you will see the options with which you can manage the service. Here, find the item "Disable autopayments".
- Next choose the mobile operator, enter your phone number.
- A window will appear on the screen, where it will be necessary to conduct a PIN code of the bank card of the Savings Bank.
- If you have followed all the steps correctly - the terminal or ATM will print a receipt with information about the acceptance of your application. If something was wrong, the bank will notify you about it via SMS.
- The automatic payment function will be disabled for a short time.
Use the service Sberbank on-line
Another very convenient way to disconnect from the function of "Auto payment", the need for which has disappeared - is to perform several actions on the official website of the Savings Bank online. In order for everything to work out, you must be registered in advance in the common system with a personal login with a password to enter. Here you can already use your personal account, in the interface of which you will find how the option of automatic recharge of the mobile balance from the bank card is turned off.
To find out how this is done with all the details, use the guidelines below. Do each of them step by step:
- Visit the official website of Sberbank of Russia: sberbank.ru.
- Here, open the "Personal account" tab to access the authorization page with the input of a personal login and password.
- In your account, find the "Payments and transfers" tab.
- Then follow the link "My auto payments".
- On the next page you will be presented with a list of options, among which you need to find the tab "Manage autopayments".
- Here, click on the button under the name "Operations", you will see the entire list of active automatic payments for each mobile operator that you use.
- Click on "Disconnect" next to the active auto payment.
- Next, you will need to send a request to the operator of the Savings Bank to confirm the previous actions. To do this, click on the link under the title "Make an order", in the field of what you see on your screen all the characteristics of the automatic payment for mobile balance from the card.
- Here, find the button with the name "Confirm by SMS".
- The mobile will immediately receive a message with the code that will need to be entered on the screen.
- Within a short period of time, the bank will fulfill your request. After the end, you will receive a text message about the successful deactivation of the service.
Contact the contact center of Sberbank of Russia
If for some reason the above methods are not optimal for you, you can always call the operator of Sberbank of Russia and ask for help to disable the automatic recharge service provided by the mobile. All you need to do is just dial from your mobile phone number of the contact center 8-800-555-5550 at any time convenient for you. The call is free.
After making the call, the operator will connect with you - ask him to turn off the "Auto payment".Next, he will ask you a pair of identifying questions, and then perform a shutdown. Do not lose the opportunity and ask him additional questions, for example, how to connect to a mobile bank or find out the amount of funds on your bank card.
Visit to the branch of the bank
Perhaps, it is most convenient for you to visit the nearest branch of the Savings Bank in order to disable the automatic payment. Applying to the bank's employee, you can ask all the questions of interest, learn the detailed instructions of any of the ways to disconnect or connect the service. Here you will be helped to deactivate the automatic replenishment of the mobile balance from the bank card, provide a full service.