If you decide to cancel the order for Wildberries, it's easy. Read the article to find out the necessary information.
Contents of
- Can I change the order for Wildberry?
- How do I cancel an order for Wildberries?
- How do I remove an order from the Wildberries website?
- Video: Online store Wildberries: Shopping at your address
Many fashionists and women of fashion know about the online store Wildberries. Here you can order clothes and shoes for children, women and men, as well as sports goods, household appliances and electronics, phones, toys and much more.
- Often when buying things on the Internet it happens that you need to cancel the order. For example, you changed your mind about purchasing some of the things, or there were unforeseen circumstances and you will not be able to pick up the parcel at the point of self-delivery.
- How to change or cancel an order, read this article.
- If you are not already registered on this site, but want to plunge into the world of shopping with Wildberries, read the article on how to create an account in this store correctly.
Can I change the order for Wildberries?
No matter what reasons you have for canceling or changing an order, you can do this on Wildberries without an explanation from the buyer. Therefore, when you have a question: is it possible to change the order for Wildberries, the specialists of this store will answer "yes, it is possible".
All your ordered goods or orders can be combined in one delivery point. In this case, delivery is usually made out for one day and time and one addressee. But the buyer can delete one or more goods, but if the order is in the status of "Reservation".Do the following:
- Open the tab in the "My Delivery" box. Click on the appropriate delivery.
- Check the items you want to remove.
- Click the "Delete order" button.
Then, in the opened window with additional information, do the following:
- If the money for the selected products has been entered, then a window will open with the choice of the method of refund. In addition, you will see information about whether the removal will affect the redemption interest.
- If you have not already deposited funds for the selected items, then before you will open a record that the cancellation will not affect the redemption interest. You only need to press, you refuse the goods - "yes" or "no".
To continue, you need to click "Yes", but if you change your mind to do the cancellation, because you do not want this process to affect the redemption interest, then click "No".
Now the selected and marked items will be canceled and their position will disappear from the Delivery. The status of this order will also change, opposite it you will see the inscription "Cancel".
Be careful: Cancellation of any chosen and already paid item or the whole order affects the repurchase percentage.
How can I cancel an order for Wildberries?
To cancel not one position, but the whole order can be. The algorithm of actions will be similar to changing the order. How to cancel an order for Wildberries? Follow these instructions:
- Log into your account.
- Find the "Deliveries" tab, and click on it. You can deliver from any status.
- Select an order by ticking. If the goods are in the "Reserve", then tick the "Select All" entry.
- Click the "Uninstall" button.
. If the order status is not a Reserve, but any other, then click "Cancel Delivery".
If you have already paid for the order, then on the page there will be information that the removal of the goods from the delivery will affect the amount of the redemption interest. Then you need to think whether you cancel the delivery or not, are you ready for the fact that the value of the ransom percentage will be less. Click "Yes" or "No".The canceled order will disappear from the menu of the "Delivery" section, and the status will be changed to "Return of goods to the warehouse".
How do I remove an order from the Wildberries website?
If you change your mind about purchasing a product, do not worry, because in Wildberries for this case, the order is removed. How do I remove an order from the Wildberries website? The algorithm will be the same as when canceling an order:
- Go to your account, then go to the delivery section.
- Mark the order and click Delete.
- If you want to remove a prepaid order, then you will lose in the percentage of repurchase. If you did not make a payment, then the cancellation will not affect this value.
- The remote order will disappear from the My Delivery line.
In the online store Wildberries provided and done for the convenience of customers. Decided to cancel or delete the order? Do a certain algorithm of action - it's simple and fast.