Every buyer has the right to refuse an order made in an online store. M.Video takes care of its customers and appreciates them, offering convenient services of buying and returning.
Contents
- Can I cancel an online order in the M.Video online store?
- How to cancel an online order in M.Video?
- Video: Sharing - no problem! M Video.1
M.Video is a huge trading network selling hardware, electronics, cameras, telephony. Hundreds of thousands of people make purchases in the stores of this network and the same number of customers buy everything they need in an online store.
- It often happens that you made a purchase order, but then you realized that you made it wrong, because there are different situations.
- At once there is a question how to refuse the order and in general, whether it is possible to make it in this trading network?
- First, calm down and do not panic, because no one will force you to buy what you do not want. The law provides for the protection of the rights of buyers. Read the article and you will find the answers to the questions.
Can I cancel an online order in the M.Video online store?
Can I cancel an online order in the M.Video online store? In many stores, order cancellation is difficult. Therefore, people accept their problem, wait for delivery, and then make a refund according to the Law.
Is it possible to cancel an online order in the M.Video online store? This trading network appreciates its customers, and allows for cancellation at any time. It does not matter if your product is in the process of picking up or already on the road, you have every right to refuse it without explaining the reasons.
How to cancel an online order in M.Video?
How to cancel an online order in M.Video? Go to the online store M.Video. Then enter your Personal Area, enter your e-mail and password. Now read the instructions on how to cancel the online order in M.Video, and follow the steps:
- In your account, in the "Orders" section, find your order, which you want to cancel. Copy the number assigned automatically to the mouse.
- Then call the company's managers for the toll-free line: 8-495-777-777-5 - Moscow, 8-800-200-777-5 - other regions of Russia. You can leave the request with cancellation of the order to the electronic address of the trading network: [email protected].
- If you write to the network mail, you need to fill out the message lines with your data and order number.
Important: If the order has already been generated and sent to the store, call the phones listed above and refuse delivery. If the parcel is on the mail, write an application to the contact address about the refusal of the parcel. Also, you can not pick up the parcel, and it will return in 30 days to the addressee.
How to refuse an online order in the M.Video online store? In addition, if the goods are already delivered, you can also refuse it, within 30 days of receipt. The goods will be delivered to you by the courier, and you want to refuse it? You have every right, but you have to pay the cost of delivery. In M.Video there is a program "Exchange without problems".Even if you did not have time to refuse the order, and it is delivered to your home, you can easily return it within a month to any store in the network.