Return of Lamoda's goods through the mail of Russia: return address, application for return, conditions, terms, reviews. How to return a parcel to Lamoda by Russian post?

Returning to Lamoda is a simple procedure. Read the article on how to do it correctly.

Contents

How long does it take to return to Lamoda by mail?
How to return to Lamoda by post?
How do I fill out an application for a return to Lamoda?
Return address of goods in Lamoda
Contact phone number of the return support service on Lamoda
How to know the cost of sending a return to Lamoda?
Lamoda's return via Russian post:
feedback Video: Official Lamoda advertisement on TV

Lamoda's online store was opened with the support of an investor from Europe - Rocket Internet. This online retailer is known to almost every person from Russia and other CIS countries.

Currently, such well-known corporations with a global name are investing in Lamoda: Tengelmann Gr., Holtzbrinck Ventures, Kinnevik, JP Morgan A. M., IFC.
Another important investor is PPR Group. This corporation owns such brands as Gucci, Yves Saint Laurent, Puma and Volcom.
Therefore, as the products offered on Lamoda, you can not doubt. But the situation is different, and often the buyer must return the product to the seller. How to do it correctly and place it?
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If you are new to the world of Lamoda, then quickly and easily place an order help instructions on the site here. Any question you have about the product or delivery you can ask polite managers of the company for free phones: for Muscovites: +7( 495) 134-00-40 , for residents of other regions: 8 800 333-14-48 , for Belarus: +375( 17) 388-04-09.
Even if you are new to the world of online shopping on Lamoda, read the article on refund. Perhaps this information will also come in handy.

How long does it take to return to Lamoda by mail?

Each buyer has the right to return the purchased items, accessories and cosmetics, if they do not suit him, within two weeks, not counting the order of the goods. Therefore, if we talk about the terms of returning goods to Lamoda by mail, then we can say with confidence that no matter how much the parcel will go, you must send it no later than 14 days after the acquisition.

If you purchased branded products before last May, then you have the right to return it to the seller within 365 days. Such terms of return of the products are valid in the company of Lamoda.

How to return to Lamoda by post?

It is easy to return purchased brands to this company. For this, the buyer must fulfill all the conditions for returning the goods to Lamoda by mail. Do the following:

Complete all the boxes in the application form for return in real time.
Print out the application form and sign.
Assemble the parcel, which should consist of such documents and products: the thing itself, the signed application, the check.
Take the parcel to the mail and send it to the addressee. Wait for the SMS about the receipt of the product in the warehouse of the company. In 10 days you will receive money in a bank account.

Important: Do not forget to sign the application, otherwise your application will be rejected. Also in the parcel must be enclosed the check, which you delivered along with the purchased product.

How do I fill out an application for a return to Lamoda?

Often people are lost - they can not fill out an application in real time. How do I fill out an application for a return to Lamoda? Perform the following steps:

Enter the page of your personal cabinet using the authorization method. At the top of the page that opens, click the Profile button.
In the drop-down menu, click on the "My orders" tab.
Note the order from which you need to return the items. Mark the goods and state the reason for the return of things.
Note the way to return the money. Enter the required data and click "Next".
Then go to your inbox. Open the letter from Lamot with the application form.
Print a blank on the printer, sign it.

Put this paper in the parcel together with the receipt and the product and send it safely by postal shipment.

Return mail address in Lamoda

When sending a parcel by mail, it is important to specify the recipient correctly. Address of return of goods by mail to Lamoda: index - 140150, Moscow region, Bykovo village, PO Box 47, Kupishuz.

Contact phone number of the customer service for return of goods to Lamoda

You can solve the problem of returning the goods via the electronic mail box. Write to Lamoda: [email protected]. Everyone can apply to the competent employees of the company through the feedback form, which is on the main page of the site.

But, if you prefer to call, then you need to know the contact phone number of the support service for returning goods to Lamoda: for residents of Moscow: +7( 495) 134-00-40 , for regions: 8 800 333-14-48.

How do I know the cost of sending a return to Lamoda?

When the buyer wants to make a return of the goods, he is interested in information about the tariffs. How do you know the cost of sending a return to Lamoda? The cost and terms of delivery of the parcel with the returned goods should be found in the post office or on the official website of the Russian Post.

Lamoda's return via Russian post:

reviews Many buyers are afraid to return the goods to Lamoda by mail. After all, the parcel can get lost, and things are expensive, especially branded clothes and shoes. Read reviews about the return of Lamoda through the mail of Russia.

Pauline, 26 years old

I have returned everything to Lamoda. I ordered 6 positions for my husband - 2 cardigans, 2 shirts and 2 jackets. Everything was at the time, except for jackets. I had to be puzzled by the return. I found out all the necessary information about the return, collected the parcel, wrote the address. I carried it to the post office. In 2 days, a SMS message arrived to the phone that the goods had arrived at the warehouse. Two days later, they returned the money. Everything is clear, fast and simple!

Oleg, 30 years old

I ordered Topman jeans on Lamé's website. I love this brand - things are quality, comfortable. When ordering, he was in a hurry, as he made out a purchase in the office. I paid, I did not even notice that the payment was for 2 things, although it seemed that it was expensive for some jeans. But did not understand, sent the order. As a result, the courier delivered the goods, I took it, not even trying on it, because I always buy jeans from this manufacturer only, and I was sure of it. He opened the parcel the next day, there were two jeans of the same model. Of course, it was possible to leave, but I do not need two identical trousers. Returned quickly, sent the package by mail, and after 3 days received the money. Thank you Lamoda for the wonderful service!

Inessa, 24

Lamoda ordered a love-pencil skirt from Love Republic. This is my first purchase of this brand, so it was necessary to choose the right size. I was too lazy to measure my parameters and ordered a skirt at random. Naturally, I was mistaken, and I was brought goods, but only my husband was at home. He accepted the order. In the evening I wore a skirt and was upset - it is small in size. My husband calmed me, and advised me to return. It was easy: they printed out the application, collected the parcel and sent it. After 4 days, I got the money back. It's nice to deal with professionals!